Return policy
Turning Returns into Prince Ever Cheese Points 🧀👑🐁
At Kittie and Mouse, we believe every twist in your story can still have a happy ending—yes, even returns! That’s why we’ve created Prince Ever Cheese Points, a magical way to turn returned treasures into store credit you can use toward your next adventure.
How It Works
Instead of refunds, returned items will be credited back to your account as Cheese
Points—the official currency of Prince Ever, our noble (and slightly snack-obsessed) mouse.
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Every $1 returned = 1 Cheese Point🧀
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Example: Return a $20 item, and you’ll receive 20 Cheese Points in your account. Cheese Points can be used to purchase anything in our shop—storybook boxes, magical merchandise, or fandom-inspired gifts. You’ll simply pay shipping for your new items, and we’ll send them off from our enchanted warehouse.
Return Requirements
To receive Cheese Points for a return:
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All items must be unused with original packaging.
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You have 30 days from the date you receive your order to initiate this option after emailing customer service.
Why Cheese Points Are Magical🐁
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No Waiting for Refunds – Points are credited quickly so you can shop again without delay. • Endless Possibilities – Use them for something new, something seasonal, or something you missed the first time around.
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Extra Perks – Occasionally, Prince Ever may sprinkle bonus Cheese Points into your account during special promotions.
How to Redeem
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Log in to your account.
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Shop as usual and add items to your cart.
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Apply your Cheese Points at checkout.
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Pay any remaining balance plus shipping, and your new goodies will soon arrive!
Note: Cheese Points are non-refundable, non-transferable, and never expire—because in our kingdom, cheese never goes bad. 🐁